Troubleshooting

Automated migrations across major versions (e.g. v1 to v2) are not currently supported. So even if it looks like your NuvlaEdge downgrade finished successfully, you’ll soon realize, from Nuvla, that your NuvlaEdge is not healthy. If you must downgrade from a NuvlaEdge v2 to v1, please contact us.

If you are getting this error while installing the NuvlaEdge:

ERROR: Get https://registry-1.docker.io/v2/: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

then you might be experiencing some networking issues with your setup. Try restarting your Docker Daemon (e.g. systemctl restart docker on Ubuntu), or ultimately, restart your device. If none of these solutions work, have a look at this thread